Terms And Condtions For Use Of The Wellington Boot Company Online Store
This website, located at www.TheWellingtonBootCompany.com URL, is operated
by Cyonis Ltd. References to "we" or "us", shall be deemed to be references to Cyonis Ltd.
References to "you", and "your" shall be deemed to be references to
any person placing an order via this website.
Offers & Promotions
These Terms & Conditions are supplemental to any additional terms
that might apply to specific transactions such as special offers or
Placing An Order
By placing an order with us you will be deemed to have read,
understood and agreed to these Terms and Conditions. If you are
unhappy with any aspect of these terms, then you should contact one
of our customer service advisors before placing an order with us. By
placing an order via this website you are making an offer to Cyonis Ltd to purchase the goods detailed in your order upon
the terms described in your order. Once you have placed an order we
will send you a confirmation that your order has been received but
this is not a confirmation that your offer to purchase the goods has
been accepted. A contract between you and Cyonis Ltd
for the sale of our products will only exist once an order has been
accepted, processed and despatched to you.
All prices quoted on this website are accurate at the time of
publication and are quoted in pounds sterling. Prices and
availability of goods are subject to change without notice.
You may normally cancel your order (once accepted by us) for any
reason up to the point of despatch.
If you do cancel the contract
within this time any payments made by you will be refunded in full
within 30 days.
If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt.
We will offer you an exchange or or a refund provided that the products are returned complete, in perfect condition and with the original packaging.
You will be required to arrange and pay for the return of the products to us. We will refund the costs of postage if the item returned to us is faulty.
To return any products to us, please complete the reverse side of the invoice (which comes with your goods) and indicate whether you would prefer a refund or exchange.
Pack the items back in the parcel and send them with the invoice to: The Wellington Boot Company, Cyonis Ltd, Global House, Worley Court, Tattenhall, Chester CH3 9HL.
When returning items you are recommended to obtain proof of posting, we cannot accept responsibility for parcels lost in transit.
In the case of any complaint regarding The Wellington Boot Company store or items purchased using the store, please contact us at the address on our contacts page.
We will respond to any complaint received by email within 1 working day.